Effective Date: 8 August, 2026

At Yasha Organics, we aim to provide quality products and a smooth shopping experience. Since our products include consumable natural powders and dried botanicals, returns and refunds are subject to the conditions below.

1. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery.

Please share:

• Your order number
• Clear photographs/videos of the received product
• Details of the issue

After reviewing the issue, we may offer a replacement or refund, as applicable.

2. Return Conditions

Products may be eligible for return only when the issue is attributable to damage, defect or an incorrect item being delivered.

Returned products should be:

• Unused
• In their original packaging
• In saleable condition wherever applicable

3. Non-Returnable Products

For hygiene and product-safety reasons, opened or used consumable products may generally not be eligible for return unless the product was received damaged, defective or incorrect.

4. Refund Process

Once the return/refund request is reviewed and approved, the applicable refund will be processed through the appropriate payment method.

The time taken for the refund to reflect may depend on the payment provider or bank.

5. Cancellation

If you wish to cancel an order, contact us as soon as possible. Cancellation may not be possible once the order has been processed or dispatched.

6. Contact for Returns & Refunds

WhatsApp / Phone: 9788879202
Email: yashaorganics@yashaorganics.com